Fun fact: The telco's have the notion of a "VIP" customer where their information is restricted to a very small group of customer service reps who are trained to protect their privacy.
Their clients usually include celebs, pro athletes, etc... I'm surprised that the CIA chief isn't on that tier.
No, it's understanding that different customers have different risk profiles and using that information to deploy your security resources efficiently. Verified accounts on Twitter use the same concept... not everybody needs that.
It would be nice to be able to purchase this kind of thing directly though.
> The barrier to entry to become a Verizon employee is lower than the barrier to obtaining this info should be.
The problem with this approach is that it leaves a pretty clear trail. At best you need to hand the customer info off to someone else with no obvious ties and claim you were social-engineered in giving up your employee id. Also you can really only do this once.
Their clients usually include celebs, pro athletes, etc... I'm surprised that the CIA chief isn't on that tier.