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by tomschlick 3893 days ago
Fun fact: The telco's have the notion of a "VIP" customer where their information is restricted to a very small group of customer service reps who are trained to protect their privacy.

Their clients usually include celebs, pro athletes, etc... I'm surprised that the CIA chief isn't on that tier.

2 comments

Isn't this basically the telcos admitting they don't protect the privacy of "normal" customers?
No, it's understanding that different customers have different risk profiles and using that information to deploy your security resources efficiently. Verified accounts on Twitter use the same concept... not everybody needs that.

It would be nice to be able to purchase this kind of thing directly though.

How do you become a VIP? Can you just ask? Do all the Michael Jordans just get to share automatic VIP status with the MJ?