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user: evanhamilton
created: 2010-05-07
karma: 153

submissions:

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You don't become evil overnight
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A challenge to the Twitter IPO winners
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IRL customer support
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Why do product managers hate customer feedback?
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How Microsoft actually tries to listen to millions of Visual Studio customers
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Thank you Dan Shipper
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How MUCH do they want it?
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Everyone's customers are wrong and their data is lying
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Don't make an ASS out of U and ME
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If your devs aren't doing support, you're missing out
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Taco Tuesdays. (wasting time vs building culture)
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How dinosaurs got Wufoo’s investors a 29,561% return [video]
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How to tell if SEO is dead
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Why doing customer support in 2013 is going to be awesome
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Jason Calacanis is right about one thing
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