[jwr]

I can confirm there is an opening for something new. We use FogBugz (and pay quite a bit for the hosted version), because GitHub issues are too simplistic, and we hate JIRA.

However, FogBugz has its share of problems, and I'd gladly move to something else, if only there was something better. Must-haves that many companies miss are:

* flawless E-mail integration,

* task numbers,

* API that lets me attach code commit links (linking to GitHub) for reviews.

As to why not FogBugz — a number of reasons and annoyances. It's slow, expensive, too complex in many places, we've encountered a number of bugs over the years, and Fog Creek strongly resists changing FogBugz. Even relatively minor changes (we wanted FogBugz to detect cases based on "#1234" case numbers not a "Case #1234" string, because if you don't write in English, writing "case #1234" is unnatural) are refused.

[seunosewa]

So basically, you want to (1) pay less for (2) a faster product that is (3) simpler and (4) less buggy, but also (5) implements most features that customers ask for.

[icehawk219]

I've been working on my own at https://getneutrino.com I built it for myself for the exact same reasons and then decided to open it up. It doesn't have e-mail integration or git/GitHub yet but both are being worked on and will probably be rolled out this weekend or next. I'll admit it's still a bit raw as it's still transitioning from "little project I built for myself" to a product.