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by miles932 3983 days ago
Any suggestions for incentive systems that would be motivational for you? We want to help!

Full Disclosure: I work at Google on da Cloudz

1 comments

There should be several types of free trials

1. Current type for new customers. Here's $500. Do whatever you want

2. For old customers who haven't ever used a free trial, give credit without limits (same as new customers)

3. For old customers who have used a free trial give credit only for services they haven't used

It's an interesting problem - the issue is that our trials are both money & time based ($300 for 60 days). So technically you've "used" your trial even if you do nothing for 2 months.

We do appreciate the feedback and are looking hard at the right next way to solve this. If it wasn't for bitcoin miners and/or bot nets, this would all be a lot easier :(

Full disclosure: I work at Google on Kubernetes.

Ah, interesting -- I thought it was for a year. Then I don't feel like I'm missing out quite so much, because I would have a hard time spending that much credit in 2 months anyway :)
And #3 can give the positive effect of converting existing paying customers on one product into paying customers on new products.