[schiang]

Taxi driver's attitude problems are the main reason why I wish uber would take over. I was in Vegas recently and got a taxi to take me ~0.8 miles. He was so sarcastic about how he was happy for me that it's such a short trip. I don't need any of that attitude when I hop in a a car. I have almost always had pleasant conversations with my uber drivers. Customer service is so important and it seems like uber got it right.

[Thriptic]

My pet peeve is when drivers try to tell me that their machine to process credit cards is broken and I need to pay in cash (so that they can avoid a payment processing fee). When I respond that I don't have any cash and that they're just going to have to give me the ride for free, miraculously they are able to resolve the problem and take my card...

[schiang]

Also when you need change, all of a sudden they have $0 on them.