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by jordan0day
3990 days ago
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You're not wrong, but it just seems like bad design. Why do they still show shipping rates at all, if the separate price/shipping prices are meant to deal with the uncertainty of shipping fees? I'm not sure if they're altering the page based on geo-ip or not, but what I'm seeing on their page is "$14/mo (plus low 5.99 shipping) and $150/yr (plus 69.99 shipping)." Why not just say $20/mo or $220/yr (additional shipping fees may be required for non North American customers)? It seems like that would be less likely to cause the sort of complaint had by gergles. |
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Geolocation is not a reliable way to detect a shipping address (you could be using a VPN for instance). If you don't separate the shipping cost then it would be harder to tell the client why the final price is different to the initial quote.