[egwynn]

I mostly agree with you. But I also think there are non-scammy advantages to using in-app feedback. The primary one is that it could allow for better communication between an unsatisfied user and the app developer. Developers could funnel feedback into a custom ticketing system which could help them actually fix bugs faster than they could using the store’s review system.

FWIW, I don’t know if the feedback system in question actually serves this purpose, so I won’t/can’t defend it specifically.