[ChrisPebble]

We need to differentiate between fault and responsibility. Victoria may very well have been at fault, but the responsibility for steering the ship was management's and they appear to have been unaware that you needed someone in the engine room to make sure everything kept working.

Even if Victoria hid everything she did and didn't document anything, the tone of the initial response was one of surprise that seems to indicate they didn't fundamentally understand how everything worked.

[danudey]

This is the fundamental problem. This seems like the community equivalent of firing the IT guy and not telling anyone until someone's laptop needs fixing right before an important client meeting and finding out no one knows what to do about it.