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I've been flying 1-2 times a month for the past year or so, mostly on US Air or American (same thing now) and I never saw anything approaching the level of problems United had on one trip.

Obviously, with travel sometimes things go wrong, but the quantity and severity of things going wrong at United makes me think there's something off about the way they're running their airline. For instance, the two times this year that they've had to ground all flights.