[Someone1234]

I love the product.

A lot of companies need exactly this. For example you see Reddit threads where someone badmouths a company which results in a lot of negative "buzz" around it, and it seems to take the company a really long time to figure out the origin so they can take some [hopefully] constructive action (e.g. apologise, tell their side, etc).

I cannot help but wonder if your prices are far too low. $20 for your top end plan seems insanely cheap and unsustainable. I'm not sure exactly what price the market will bare in this case, but I also cannot see you being able to make this a full time job on just $20/month. You'd have to have 166 clients and $0 in running costs just to bring in a $40K/year salary (all pre-tax).

I think if it did kick off a natural area of improvement would just be adding additional social networks, in particular link-sharing sites (Reddit, Digg, 4Chan, HN, etc).

[secos]

Do you really see it being that difficult to get a few hundred customers for this after your statement "A lot of companies need exactly this"?

[Someone1234]

I think you're taking my example too literally. Note the $0 in running costs. It will take significantly more than 166 to see a workable single employee salary.

The price as it stands likely isn't sustainable no matter how good the product is. Unless he plans running in part time, but this doesn't seem like the type of project that can be run part time (a lot of moving parts that could potentially break).

Really you're paying for integration into a dozen different platforms.