Contrarianism is a bit strong. I'd say bullshit detector. It's a natural response to the original author blindly praising one method while ignoring all its flaws.
He's not all wrong. I work in healthcare and can absolutely relate to most of his complaints.
Paging systems are absolutely archaic and I've had important pages simply never be delivered many times. Bed tracking software at my current hospital has multiple full time employees whose job is 90% looking over things and sending support staff to their next task via a page. Callback numbers that take priority over any other task but then they won't pick up which just wastes time for short concise directives. Manual charting that's made incredibly tedious by poor UIs.
Hospitals shouldn't be run like startups, but they desperately need better integration with technology.
Paging systems are absolutely archaic and I've had important pages simply never be delivered many times. Bed tracking software at my current hospital has multiple full time employees whose job is 90% looking over things and sending support staff to their next task via a page. Callback numbers that take priority over any other task but then they won't pick up which just wastes time for short concise directives. Manual charting that's made incredibly tedious by poor UIs.
Hospitals shouldn't be run like startups, but they desperately need better integration with technology.