I wonder if they have plans to automate the process (e.g. like Shyp). I'm assuming the way it works right now is that employees send out gifts on a case by case basis. What use cases are there for automation?
Some companies are interested in an API or CRM plugin that would fire off a handwritten card to a lead or a thank you gift to a new client. Right now, there's no API; but you can set up campaigns on SalesForce, Marketo, ZenDesk etc to send us a list of contacts that would receive a card.
We've done campaigns where we send a batch of cards/gifts and our portal also allows for one-offs anytime. Definitely more manual than API, but no harder than sending an email.
Use cases: client appreciation, customer success, employee on-boarding, birthdays, etc. And then, of course, there are the holidays. Every company wants to automate that process.
We've done campaigns where we send a batch of cards/gifts and our portal also allows for one-offs anytime. Definitely more manual than API, but no harder than sending an email.
Use cases: client appreciation, customer success, employee on-boarding, birthdays, etc. And then, of course, there are the holidays. Every company wants to automate that process.