| A great user interface is dangerous when it's disconnected from the internals of the software, because the user starts to feel the software "is only pretending to be nice" and is fighting against them. When an app loses hours of your work, you start to wish you used an app that took more clicks to use but actually focused on the internals. I'm making daily videos at Rate My App (.com) and the latest version of ScreenFlow 5 (screen capture software) is known for the best user interface, but in fact impossible to feel safe recording even the most basic videos with. - Forces you to delete your videos with endless prompts or forcefully shut down the app if you do a File -> Rename... - Let's you record a new project but will not actually save it if it recently had an issue (above), so you lose that one, as well - Does not explain that clicking Remove in the infinite prompt actually deletes all the video content. Does not backup for you, either - Doesn’t always show YouTube categories, but allows you to click Start Upload, in which case the uploads remain in the upload queue forever. Issues or errors with video sites are not mentioned, the upload just stays in the queue. - Warns about uploading videos greater than 15 minutes long on YouTube even though you’re exporting a 5 second range - Their most important feature, video actions (keyframes) don't work. Modifying one randomly modifies another one, so I stopped using it. This was a major bug until it deleted a 1.5 hour project of mine. Now, it seems minor. |