[TikiTDO]

> I'd also argue that if tension 1 were really a problem (i.e., Reddit staff were wrong), Reddit would be obviously going downhill, while tension 2 can fester as organizational debt for years before exploding, if everyone is well-intentioned.

I have found the issue to be not so much a matter of the two factors that you've outlined, but more a consistent downward trend of the admin staff, towards a stronger disconnect with the community. There has been less communication, and the communication that has happened has been less clear and less consistent. Even in this entire drama, reddit's response has come through a single point of contact.

For a site like reddit to work, the administrators really need to be able to also participate in the community at large. They need to have firm, definite rules and guidelines of what they will and will not do, and how they will or will not help. They need to make themselves available to the volunteer staff that help run these numerous communities.

This I think is the root cause of both of these tensions. The community simply doesn't know what to expect from the admins anymore.