[smcl]

I know HN frowns on "me too" responses but I am in the same boat. I'm heavily dependent on GMail right now and each time I see a story about someone having troubles on Google's non-charging (I hesitate to say "free") services I make a mental note to find a paid alternative, but never follow up.

[pidg]

To me-too your "me too", I switched to FastMail three years ago and haven't looked back.

[GFischer]

I have my work e-mail on Zoho, but I haven't been able to free myself from Gmail... the inertia is too great (plus the integration to all the other Google services).

I do have two-factor authentication after a scare.

[oaktowner]

Google offers Gmail paid ($5/mo IIRC). With that you get support (among other benefits).