[RexRollman]

"None of them understood or could fix this issue. They were all men."

I would need to hear a recording of the conversation to believe that no one "understood" the issue but I do believe her when she says they couldn't fix it.

"Women have to change their names with marriage and divorce."

They don't have to but they almost always do.

[huxley]

He said, not she. It is a guy complaining his wife can't change her user id.

"He told me that my wife was out of luck."