[robotrout]

Do any of these companies have a process in place to transfer your customers to another provider?

My concern is that most of these companies really lock you in.

You probably don't have your customers CC numbers yourself. The billing services archive this information in an encrypted and compliant manner, so you don't have to. But when the day comes, that you want to take your 20,000 customers and go to another billing service, you need that database. Do any of these companies explicitly address this issue?

[ryanwaggoner]

Chargify requires that you have an Authorize.net merchant account. I'm assuming that means they're just acting as a wrapper for the Authorize.net API (which sucks), and if you ditched them, you'd still have all your customers on your Authorize.net account.

Some clarification from all of these companies would be much appreciated.