[wrong_internet]

It should be pointed out that traditional merchant gateway providers (larger, with more resources) are WORSE than stripe in this regard. Prior to stripe, we used cybersource. It was a support disaster, to say the least.

[damoncali]

We once asked Auth.net support an API question. The response: "What's an API?"

[leereeves]

What kind/level of support? Call center staff don't often know such things.

[damoncali]

It was a long time ago - maybe 2008 - so I don't really recall. We called what seemed most likely to be technical support, and they had no freakin' idea what we were talking about.