[twerquie]

Do you mean production support for hosted redis instances? If so, loads of companies offer this, most notably AWS through their ElasticCache service.

I can see a broader need for enterprise-level support for custom builds, perhaps.

[itamarhaber]

Here's Redis Labs' (my employer) comparison table of cloud services for your reference: https://redislabs.com/redis-comparison. It's only slightly outdated (missing the MongoHQ-cum-Compose.io offering) and we'll probably add it in the near future.