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by Comaleaf 4034 days ago
What aspects of the train system did you find only work well in the south-east?

Curious because I regularly take trains all over the UK and have generally found the ones in the south-east and south in general to be the worst, as well as the most expensive, which seems reflected in customer satisfaction surveys at least – http://www.which.co.uk/home-and-garden/leisure/reviews-ns/be...

1 comments

That's really not a fair comparison.

Virgin Trains, running only long-distance intercity journeys, is compared to London Overground, which runs trains within London every 4-6 minutes for commuters. I'd also guess the average Which? reader is much more likely to rely on a train for work if they live in the south east.

If we compare local services, the south east is much better: much more frequent service, newer trains, generally staffed stations, better value fares within London.

If we compare long-distance services, the trains often start or end in the south east anyway.