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by anonnomad 4030 days ago
Skype has bad quality from e.g. Thailand. Google Hangouts none of my clients (including myself) understand or can use. Still looking for a reliable and proper internet audio/video solution. I wonder if there's better solutions.
3 comments

One of my customers (maybe two of them) use WebEx. They're paying for it but WebEx has a free plan to make a call with up to 3 people. The web client requires Java but a native client was preinstalled into the Samsung tablet I bought 6 months ago. Quality is good. Screen sharing seems to be better than with Skype and Hangout.

By the way, I had too many problems with Hangout so I can't recommend it, even if today I had a four people conversation (audio only) and it was perfectly fine.

Check out http://talky.io. We've been playing with it at work, it's the best I've encountered so far.
Most of our customers know how to use Google Hangouts or in case they don't, we teach them how to use it. We usually take care of setting everything up and the just share a link with them so they can join the call.

But you are right, sometimes Hangouts doesn't work as good as it should, so we use Skype as backup or even Hipchat for internal calls.