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by eck
4034 days ago
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> statement about the software being bug free I bet they required the guy who delivered the rocket fuel to sign something saying it contained no impurities, the guy who delivered the external tank to sign something saying it did not leak, etc... why should the software guy be special? Yeah I know. We're special. But the world doesn't always see it that way. |
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In the durable goods world, you don't pretend things are perfect. Failure modes are designed and disclosed, replacement of parts is expected and made reasonable, tolerances are marked, failure rate metrics like MTBF are known, and as a customer you choose the price-quality tradeoff that makes sense for you.
I just wish consumer products were also sold this way. Instead we pretend every product is awesome and act surprised when things break.