However, given the preponderance of stories surrounding PayPal's abysmal customer service, I'd be inclined to avoid them just because it seems like you can be SOL really easy and the guy on the other side of the phone can't/won't do anything to help you.
These stories depends on whether you are using PayPal as seller or buyer. Usually buyers don't run into these kind of trouble. Also there is dedicated website to share PayPal horror stories. http://letskillpaypal.com/?page_id=40
However, given the preponderance of stories surrounding PayPal's abysmal customer service, I'd be inclined to avoid them just because it seems like you can be SOL really easy and the guy on the other side of the phone can't/won't do anything to help you.