[joshstrange]

If you think 5 days is "warning" in this situation you either have never written a line of payment processing code, are not a coder, or are horribly misinformed. 5 days is NOTHING, they got lucky b/c they had a paypal backup but if they hadn't they would have probably needed to stop taking payments for a period of time while they re-wrote their payment stack. In 5 days they were expected (note at least 1 of those days was a weekend) find a new processor, get approved (not all are as fast as Stripe), link their bank account (2-3 days min), write code to use it, write tests (this is handling money after all), manually test the different cases, and deploy it. Not to mention that every other project those developers were working on have to be put on hold (assuming none were more urgent). This is nothing to sneeze at and let's also remember that the OP was doing nothing wrong (so much so Stripe has reversed their decision). So just let that sink in, a company is given 5 days to rewrite a substantial piece of their platform code or be cut off all because of a false positive with no realistic way to communicate with Stripe (No, email tickets doesn't cut it).

[thaumaturgy]

Right, that bugs me too. "We are disrupting the payments industry! So we would like our customers to shoulder more of the risk in our market. We've decided you're too risky, so drop everything you're doing right now and spend the next few days finding a new payments provider. Thank you for choosing Stripe!"