[brc]

I lived in London and used to ride the 9, which at the time was one of the last routemaster buses.

I also learned that the drivers are comfortable in their chair, and they get paid whether they are late or early, whether they take off smoothly or like a jackrabbit, and whether people are crammed in or left waiting on here stop because they weren't quick enough.

In other words, automation has to be a part of any solution, because the drivers do not care.

[nwp90]

I'm sure there are several valuable lessons hidden away in there - concerning assumptions, human factors, jumping to "obvious" solutions without having verified the actual cause of a problem, unintended consequences etc. etc.

Would be interesting to look at a system where it does actually work well and see what's different.