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by gav 4049 days ago
To add to the anti-PayPal anecdotes: I once used it to checkout from a merchant that I hadn't used before and didn't trust; there was no shipping charge added until I completed the order. Given the merchant didn't respond to emails, I contacted PayPal. They couldn't do anything until the order was shipped, then after it did they didn't care because the guarantee only covers receiving the item that was promised.

It's a combination of a bad UX that won't confirm the price of the order until you've confirmed and service that's lacking compared to using a credit card.