[psykovsky]

I would dare to say those incidents you describe happen because people click mindlessly instead of reading. Clicking around is not clicking mindlesly. You can read what the stuff says. And you, in last case, read the instructions manual. Or maybe that should be the first thing to do and us humans have always been doing things the wrong way.

[DanBC]

Reading? Reading what? Look at modern apps like, eg snapchat. What's to read? Snapchat has six icons on the screen. Which one do you tap to get to a help menu? The menu icon? No. The square thing? No. The snapchat ghost? No. Oh, actually, yes, because you also need to click the settings gear icon, and scroll down a whole page and select support.

There isn't anything to read.

[psykovsky]

There's always something to read. I don't know what else to tell you. I also don't think it's unreasonable to ask someone to learn how to handle a shovel before starting the digging.