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by dkurtz1 4066 days ago
First of all, thank you so much for taking the time to thoroughly review our product. I really can't tell you how helpful it is! We put a lot of thought into how we should communicate our pricing strategy and the reason we decided to go with our approach is it's a similar approach all other giving tools take that don't charge monthly or set up fees. I think it's because if you don't specify the pricing breakdown, you end with with people asking for that information. By communicating that we charge %1 in addition to credit card fees, someone considering Spora knows exactly what the price breakdown is immediately.

Your UI comment is incredibly insightful. Our developers (Matt and Warren) have actually run into that problem and we are releasing version 2.0 in a few weeks with corrections to the mistakes you pointed out.

Just curious, what's your interest and experience with online giving tools?

Thanks again for the reply!

-Dane

1 comments

That seems fair enough - rethinking about it that probably makes it easier to support other payment types too - indiegogo seem to quote 3-5% for various options. BTW your pricing does seem really cheap compared, is there any reason beyond you just charging less?

Tbh I'm not a huge user of these tools, just thought my feedback could be useful :) I've donated to a few indiegogo campaigns and raised on there twice. The faith aspect also isn't really interesting to me, but the site suggests it'll be available to others too? Btw I think the video only mentioned the faith aspect so it might be worth making it more general at some point too.

What allows us to charge only %1 is the fact that we are not investor funded. All of the indi-gogo's and the look alikes have to charge %5 so they can pay back the pockets funding them. We are building from the ground up- we believe our product will truly help nonprofits, so we're not interested in making a profit off of a handful, we won't be making much until we have over 200 nonprofits utilizing our service.

We are also working on removing the faith aspect. Our original target market was churches, but we realize nonprofits in general need what we have.