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by ptaipale
4055 days ago
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This might depend on country, but in most countries that have some consumer protection, replacing a hard disk and similar reasonable operations are considered to be normal use of the machine, and the consumer law says that the consumer may not be prevented from doing this. When the customer is not a consumer but a company, then things might be different (companies may be able to give away their rights in a way that consumers may not). In EU countries, a manufacturer may offer a warranty, but this is just supposed to be an extra service; the seller is at least required to provide defect liability (i.e. a device must fixed if broken when it is sold and it must last for a reasonable time in reasonable use). |
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