[epochwolf]

Salesforce is extremely complicated and requires an expert to configure it properly. Even then, it may not be able to do everything they say it can do in a performant manner.

[Eric_WVGG]

This is no joke. It feels like something out of the MS-DOS era.

[Numberwang]

It is genuinely my favorite program to use. It is performant and reliable, and I deal with 100s or accounts and tickets every day. Configuration is key.

[blumkvist]

Requires an expert to configure? No shit! What enterprise CRM software doesn't require a vendor to install and integrate?

[bduerst]

I was able to get the open-sourced version SugarCRM up and running without that much hassle. We used it for a while.