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by ninjastar99 4064 days ago
Not recommended. Adobe Echosign allows NO WAY (at least no easy way) for regular users to export signed documents in a single batch. I've been a paying customer for 6 years. When I asked their tech support where this (surely obvious) feature was, they said that I must have an Enterprise account to export a batch of my own documents. For an account like mine with hundreds of signed documents in it, that would take hours. It took 27 (!!) messages with their support technicians to get a batch of my own documents. Sadly, it seems with the acquisition by Adobe, any hustle, humility, or innovation on the part of Echosign is out. Best of luck to Hellosign to make up for the slack.
1 comments

What is your complaint about? They have a feature available but costs money which you just don't want to pay?

Counting on them to just "be nice" and do it for you anyway isn't really a valid option, nor something to base your objection on. If you don't like the service and aren't happy with the price then move on to someone else.

Getting your data out of a system isn't a "feature", it's one of the basic functions of a computer.
The GP could get the data out of the system, but wanted an additional convenience factor. And the system is a 'service', not a 'computer'.
It's not a "computer" - it's a document signing/management service, and you could get your data out just fine. The person wants more functionality, which is actually available as a feature, but it costs money. So, pay the money and you get access to the feature.

Or stop using the service.