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by pennig 4065 days ago
CenturyLink installed FTTH here a few days ago. When I called Comcast to cancel, it sounded like they intended to put up a fight until I mentioned the word "gigabit." Immediately took the wind out of the poor rep's sails.
1 comments

Funny, CenturyLink launched Gigabit in Seattle - 50 miles north of me, yet had people door knocking to "tell me about it, since I've probably seen the trucks". So I looked online, just to see if it was stealth. Nope.

I called, because the database online sometimes sucks. Nope.

And then the rep was "but we do have 24mbps at your address", "No, thank you, I have 150mbps with Comcast", and the rep replied, "What do you really need that much for? I'm pretty sure you don't and are just overpaying."

I didn't even bother beyond "I work from home. I need it. Thanks. Bye."