[ryan90]

The biggest bias in the discussion that occurs on HN, is that most people commenting are engineers. Programming is inherently heads down, whereas a large number of professional jobs are not.

If you want to run a sales team, open office is almost mandatory. The energy you hear from others closing deals causes you to become energized, creating a compounding effect. An ops/customer success team needs to be open office so that agents can quickly exchange off the cuff conversations with each other in real time.

The point is, there are different office layouts that work for different types of people & workers.