I typically talk to drivers. Conversations with people I'd otherwise not interact with sometimes lead to interesting stories, sometimes I'm able to give a helpful piece of advice, other times they lead to opportunities to gain insight into the world outside my bubble.
Recently (and not for the first time) as I stepped out of a cab, the the driver made a comment about how God had placed me in their car that night. Times like that, I arrive at my destination with a smile on my face.
I chat with the driver unless I'm in a crappy mood. You often learn so much about people and form a connection - even if it only lasts for a few minutes. That said, not everyone's personality works well with talking to a stranger... and it has to be a 2-way street (i.e. they must also want to chat. I've been with drivers that just want to listen to music and drive you without interruption )
I usually only use UberX in Chicago which drivers are regular people "contractors"
Many of them like to talk to passengers as it's one of the perks of the job (meeting people from all cultures). I mostly indulge because every driver has a different story as well.
The people I talked to also say that they typically engage in a conversation with the driver. Why don't passengers use their phones? Is the driver typically starting a conversation? What if you had a tablet in front of you. What would you do with it?
Recently (and not for the first time) as I stepped out of a cab, the the driver made a comment about how God had placed me in their car that night. Times like that, I arrive at my destination with a smile on my face.