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by maximuscoolimus 4077 days ago
Take a look at this Yelp business: http://www.yelp.com/biz/morgan-automotive-portland

It has 33 5-star reviews that are "unapproved", and eight 1-star promoted reviews that amount to a 2 star overall rating. I'd say that's an undeserved bad reputation. And no matter how many good reviews there are, the 1-star ratings are still the only ones weighing in.

In comparison, Google review page has a near perfect 5-star non-curated rating - https://www.google.com/webhp?sourceid=chrome-instant&ion=1&e...

The real kicker here is that to get to these 5 star Yelp reviews, you have to navigate a barely legible grey link at the bottom of the page. Purposefully hiding good reviews until the business pays for membership borders extortion to me.

1 comments

Thanks for this example

I see 1 5-star, 4 2-stars, 3 1-star, the rest is closed

Now, if you see the hidden reviews, there are a lot of "5-star" ones (which are really 3 or 4 star) but a lot of 1-star ones as well

A lot of them are from people with a few friends (however, a lot of them seem to come from "high-quality" posters)

Well, Yelp better watch out if Google can give a better result