| What is a Search Engine? Is this some kind of legally regulated category that says you a) must only return Web results and b) in the form of 10 blue links? Should a search which a search engine knows the direct answer to (word definitions, the current weather or time, etc) send you to another site for the answer. Why are "search engines" prohibited from direct answers, but voice agents like Siri allowed? Is there something fundamentally different between a text box and a voice input? Likewise, if a search engine has indexed data and can return deep links to other sites formatted differently, why is that different? For example, if you search for "Playstation 4" and Google simply returned the first 10 hits (Amazon.com, eBay, Walmart, etc) as a page of 10 blue links like it did in 2006, instead of formatting them in a nice box at the top of the screen with summary price extracted, would this still be illegal? Why is it legal to display organic search results as blue links, but if you display them in a box and call it "Product Search", it's suddenly illegal? This makes no sense to me. The only difference between the Google Product Search box at the top, and displaying the links is simply better visual presentation. The world has moved on from ten blue links. Mobile devices have even more constrained real estate and network latency pushing the need for summarization and smart presentation even further. A new class of consumer expects these devices to almost act like intelligent agents when answering queries. Is the European Commission saying it will be illegal to build JARVIS or the Star Trek computer, because a smarter search that doesn't delegate to other niche search engines, and instead returns direct answers, is unfair competition? At the heart of this seems to be the idea that Google search should return links to other shopping comparison engines instead of direct links to Amazon, et al. That frankly seems like a good way to hurt customer experience. If you have a good product comparison engine these days, you're probably going to end up as a native app anyway. By the time this EU case winds down (Microsoft's took a decade), the traditional web search engine might not even exist anymore. |
There is also the question of using the threat to ban people from your search results (which is calamitous for most businesses) to resolve your disputes with them.