[makecheck]

I don't recommend starting out on a deceptive foot. This will probably be discovered eventually, and may lead people to wonder what else you've been deceiving them about.

It's okay to have virtual E-mail addresses like "[e-mail]", etc. for each category. But don't make them actual staff names.

When you say you can't afford people, do you mean full time, or at all (e.g. contractors)? Maybe you can find someone willing to work on something you need, which would give you a break. Then again, contractors can be expensive, so this would be a short term thing.

[alexc]

Thanks for the advice. How do you suggest I get out of this jam?

[spokey]

At minimum, since you're in a hole, stop digging. If you've got fake names on your website, I second makecheck's advice to use "support@", "sales@", etc. instead. Transitioning out of fake names with customers you have an established relationship with may be a little more difficult.