[lobster_johnson]

According to the pricing page, Get Satisfaction's only public pricing is the $1,200/mo subscription. ZenDesk starts at $25m/agent for the community solution.

Granted, they are slightly different products; I was just grabbing the nearest competitor I could think of. (They're in the same space, though, and competing directly for the community/knowledge base part of their products.)

[tptacek]

I think we can safely assume GetSatisfaction didn't have 9-figure revenue.

[lobster_johnson]

To be sure, but that wasn't really my point. $1,200/mo for such a simple product seems excessive.

[blumkvist]

I think we can safely assume that the grass is green.