Hacker News new | ask | show | jobs
by extc 4082 days ago
Here's a strange Lyft scenario. I tried to send my friend a Lyft invite so we could both get a discount. He got the invite link, downloaded the app and put in his phone number. It kept rejecting his phone number (it's a CA number and we're in NY, does it matter?). So we thought, maybe we need to put in the phone number of the person that referred/invited him (i.e. me). So we put in my number and it lets him in. He takes his ride home and then I see that his ride was charged to my account. Somehow his phone is now linked to my account and he didn't even enter a password. I emailed Lyft and they don't care, they just explained that I agreed to surge pricing - that's not even on topic to my complaint. Needless to say, neither of us got the referral discount.
2 comments

I've dealt with the rejected phone number (for a California number) as well. And of course, no responses to my emails. I tweeted about it, they tweeted back, and then continued to ignore my emails.

...I switched to Uber...

EPIC BUG! I can't believe Lyft doesn't care about this