[codezero]

Ditto. I've had so many positive Apple experiences, even recently.

A while ago, I could walk in the store and get replacement parts on the spot. They've replaced my sister's broken computer when she was out of warranty without giving her a hard time.

Most recently I had a really esoteric thing where my Apple Developer account had my mom's name on it because it was linked to the phone I got from her... I dunno, anyways, I managed to get someone who manages developer accounts on the phone, even though I don't pay for the developer account, and they updated it for me and got it sorted out, with minimal friction, and only a small amount of time on the phone.