Apple is an example. Not current Apple, by the late 2000's Apple that saw exceptional growth. Apple was famous for being easy to replace broken products, get refounds, getting somebody smart to sell you stuff.
I walked into my local Apple store in November with an iPhone that wouldn't wake from a screen-touch, 15 minutes later I walked out with brand new handset.
Apple's still like that, its why I buy their hardware.
Apple's still like that, its why I buy their hardware.