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by ynak 4092 days ago
I'm curious about how large companies manage their status pages. Are they running dedicated servers, internet access lines and DNS etc... for only indicating service status? What happens if status pages go down. Is there a status page of status page?
3 comments

They usually just host it on a third-party host. It's extremely unlikely that both their systems and the third party will be down at the same time. If only the status page is down but the services are working fine... well, why would you be looking at the status page then?
Sure about that? My experience is that large companies host their dashboard in their own environment and that the dashboard will be down when their own infrastructure is. If by large companies, we are talking about >10 000 employees or so.
Well, it depends on the company. The companies I've worked with do it the way I've described, but I can definitely see enterprises going all politics and deciding to host the status page themselves, rather than do it correctly.
We use StatusPage.io at Spreedly. They're a YC startup and seem to be gaining traction with enterprises.
We also use StatusPage.io at my company, but it's hard not to be offended at how expensive it is when you start adding certain features. I've been tempted to make a spin-off for some time now.
The cost of StatusPage.io is one of the reasons I started Cachet; https://james-brooks.uk/cachet/
You mention in that article that $29 is too high. But would you really need a status page for a service unless it was generating enough revenue to justify $29? A status page seems like a "oh now I have a critical mass of customers and need a way of sharing uptime" vs being something you need pre revenue or early revenue.
I believe so. At my workplace we use Cachet for our internal tools and applications - we wouldn't want to pay $29 a month for something internal like that.

There are a lot of people using Cachet in the same way as we do and even for services or business that are making money.

Does StatusPage do anything that this software doesn't? Just curious, because I was thinking about setting up some form of simple monitoring, but I haven't as of yet investigated any of the solutions in this space. (Forgive me for not checking their homepage; I'd honestly prefer some anecdotal opinion.)

If the two are on par feature-wise, I suppose it comes down to the cost savings of maintaining your own versus the time savings of outsourcing the problem to someone else. It might be nice just to forget about monitoring maintenance.

Considering statuspage.io is set up in redundant data centers and has all the bells and whistles that you need, building and maintaining your own seems less and less desirable to me.
I definitely fall into the category of your last sentence.
It's very expensive, not open source and you can't self-host.
This is why I originally added the Heroku Button, offsetting server management.

However I've since removed this feature in the Laravel 5 rewrite.