[rajadigopula]

LOL.. they are reputed to steal money with unknown charges, not cancel and refund them. If they are that honest, they won't be charging the users unnecessary charges in the first place. Search online, there are thousands of people ranting about how they charged accounts even after the account deletion. Looks like the OP is one more poor soul victimised by the beggars. Fortunately in my case their greed acted much quickly, hence I escaped them within 15 days of opening account. However, thanks for your reply, I don't need to listen to any more jokes for a week at least.

[viraptor]

The one place that can make the decision is Rackspace. OP didn't press on with contacting them, even though it's pretty much his only option at this point. What exactly do you propose to do? I haven't heard any idea from you.

[rajadigopula]

When one makes the sin of going with a company like them, unfortunately, there is no escape from the karma that follows. What you and me can really do is pray for the poor guy.

Looks like they made it their official policy to force small/medium account holders to flee so that they can spend their quality time with bigshot organizations who can throw money at the beggars without second thoughts - my personal understanding based on what I read from users in various online forums.

[gotcompromised]

This is spot on, they wont do anything.

[gotcompromised]

I have contacted them. I have called, e-mailed, and have an open ticket. So far no help, I will update later.