[Thriptic]

This. I receive far more "professional" service from Uber than I do from my local taxi service because Uber drivers are actually held accountable for their behavior, meaning:

-They show up when they say they will and do so quickly

-They take my preferred method of payment (credit card) without question

-They are transparent about the route they are taking and they don't try to screw me over

-The cars are clean and reasonably new

-The drivers don't talk on the phone the entire time or listen to music

-They don't drive like maniacs to complete the trip as quickly as possible

I can safely say none of these things about local cabs where I live.