[tiffani]

Thanks for the comment. Yes, there are programs in place that help people with their bills. They've a number of problems, however. Some ran out of funds and couldn't help any more people. What's interesting about those programs is that a few (including the Detroit Water & Sewerage Department itself) started referring people to us. Others (such as state-run programs) moved too slowly to prevent shut-offs.

Yes, there are people who simply choose not to pay their bills. When we determine that's the case with an applicant, they don't get assistance. Simple.

On top of that, we provide one-time assistance, so there isn't an opportunity to just decide to lean on us and stop paying a bill.

[jaebrown]

When looking through your website, I didn't see any information regarding any of what you've mentioned. As a Detroiter, I take it personal when organizations try to award pity on the city, as if we're some type of charity case. Yes there are some that are in real hardship for the moment, while other make choices. It is those choices that has led to the ruin porn of Detroit. I simply don't agree with providing assistance every time a hardship is presented versus providing resources for people to ensure it never happens to them again. I probably don't have to tell you the story of "Teach a man how to fish" or provide links on how giving away anything has statistically not helped; which others have already done.

I know people taking advantage of the programs already established and organization like yours. As you may determine a fraud case with some applicants, I would find it very hard to believe there is no fraud.