[LaneRendell]

Wheeler is chronically uncharitable to technology, and generally comes across a techno-phobic. He's a journalist (and journalism professor) so it's not surprising that he tends to have issues with technology in general.

Does he raise valid points? Sure. Some tech companies are just as guilty as Walmart is of exploitative labor practices, but one can't help but take his commentary with a grain of salt, as he slams "crappy automated phone systems" he ignores all of the benefits of new technologies.

[kokey]

It's destroying traditional middle class jobs of his peers, like teachers, doctors, architects, etc. but I think he has missed the fact that the new middle class jobs are things like developers and data scientists.