[asgard1024]

> Scrum is designed for software teams working in a well-known problem space

I always have to wonder, if your problem was already solved, why don't you just buy off-the-shelf solution? If you aren't doing anything new, what is the point? It seems like you cannot organize the work correctly already! Frankly, if you have failed to use what was already done, no amount of management methods will help cover _that_ productivity screw up. :-)

[cmdkeen]

Well known != well solved. It's the difference between "we need to build a web application to do X" and "we're going to redefine how people do X".

Secondly have you seen Salesforce? The COTS solution isn't zero configuration in many cases. Plus many businesses decide their unique selling point can be having bespoke software that has a feature that the COTS version can't do, or do as well.

I've just spent 3 years using SCRUM to build a CRM system after my employer decided not to go with Salesforce because they wanted everything to match up to how we do things. Plenty of other firms in our industry are extremely jealous of what we've produced because it is domain specific rather than over generalised.