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by brianwski 4117 days ago
Brian from Backblaze here, I wrote that comment so if anybody has any questions, fire away!

I think the MOST IMPORTANT THING is that an online backup provider like Backblaze is totally transparent to their customers about their architecture and what we do and do NOT do. If our design is not reliable enough for your particular needs, then you are then able to make the choice not to use us. I never want to mis-lead customers and hide exactly how durable their backup really is.

Finally - what I recommend to my very closest family members and trusted friends is that for data you feel would be catastrophic to lose, I recommend you have at least three copies including the primary copy. That is two separate backups with TWO SEPARATE VENDORS who did not share any code, hopefully managed by two separate UIs. For bonus points, one backup should be "offsite". For example, many Backblaze customers use Time Machine on the Macintosh for a local backup, and Backblaze for their remote backup, and that is what EVERYBODY should be doing. I can show you many support cases where Time Machine failed to restore a file and Backblaze saved the day, and vice versa. The fact is that users make mistakes, UIs are hard to use, your 14 year old son decided to unplug the Time Machine USB hard drive to free up a USB port, or your 14 year old daughter decided to uninstall the Backblaze agent - in other words, stuff happens!!