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by shillster 4112 days ago
What was your experience like getting your prescription details from LensCrafters? I've heard they don't like give up the details to allow customers to easily work with a competitor.
3 comments

They can be a total pain about it, but remember (in the US at least), you are guaranteed access to your prescription:

> Your eye care provider must give you a copy of your contact lens and eyeglass prescriptions — whether or not you ask for them.

http://www.consumer.ftc.gov/articles/0116-prescriptions-eye-...

I just got an eye exam at a LensCrafters a week and a half ago.

I received my prescription from the optometrist without asking.

The only thing missing is the pupillary distance measurement. There is not even a place for it on the prescription form I received. I didn't know it was something I'd need until reading this thread and checking out zennioptical.com.

I will be calling them tomorrow to get that.

Go to a real optometrist instead.